Bryan Lee began his career at Kitsap Transit in May 2017 as an ACCESS operator, where he quickly demonstrated a strong work ethic and a commitment to exceptional service. His dedication to providing safe and reliable transportation was acknowledged in January 2019, when he was honored as Driver of the Month, recognizing his outstanding performance and professionalism behind the wheel. In August 2022, Bryan took on a new challenge by joining the ACCESS Scheduler/Dispatcher team. Since then, he has leveraged his firsthand experience to improve the Dial-A-Ride software, implementing enhancements that significantly boost operational efficiency and user experience. His innovative contributions have made it easier for passengers to access services when needed. Bryan participates actively in weekly meetings with the core team, where he shares insights and collaborates on strategies to ensure the continued success of the software and the overall service. His role extends beyond technical improvements; he is also dedicated to the growth of his colleagues, taking the initiative to train all dispatchers in the effective use of the software. This training ensures the team operates smoothly and efficiently, improving passenger service delivery. Through his dedication to his role and his commitment to

teamwork, Bryan plays a crucial role in enhancing transportation accessibility within the community, making sure that every individual has reliable access to the services they need.