I find it very difficult to believe that any transit driver worldwide could represent the qualities listed above more than Rick Smart. For the last 32 years, Rick Smart has provided Intercity Transit with a real-life example of what a transit driver should represent. For over two decades, Rick has had no preventable accidents and no customer complaints of any sort. These achievements alone seem impossible to comprehend. Rick's dedication to his customers is unmatched. He has a seemingly sixth sense about what clients need and what the little things are that make them happy to ride our service. Rick's flexibility makes him a true asset to the paratransit division and our community. No matter what time the ride or where it is, Rick will make it work without complaint.